In today’s fast paced, ever-changing environment Reliam provides the foundation that helps bring together these resources and lets you create a global partnership. We manage the operations of your Internet applications giving you peace of mind, no matter the day or time.
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Choosing the right facility to host and support a mission-critical Internet application can be daunting: Power, cooling, security, and the reliability of those services are just a few of the many considerations to be made. There are many types of facilities to choose from with various levels of service and reliability. It is important that the quality of the facility supporting the application match the requirements for performance and scalability.
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Designing a customized Internet network architecture is complex. An optimal design requires ultimate reliability, security, scalability, and performance. High-traffic Internet applications also must have optimized connectivity to the rest of the Internet to perform their best. Reliam is a pioneer in designing high-performing, secure, and reliable Internet network architectures.
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Unmonitored, degraded performance and system irregularities can escalate into larger problems that are both more costly and difficult to resolve. Reliam’s monitoring platform maintains the health of the customer's mission-critical web applications through customized monitors designed on a per-application basis.
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Many customer support solutions fail to address the speed of resolution. When dealing with mission-critical applications, issues must be addressed correctly and immediately. Reliam’s rapid customer support difference is clear: The key to Reliam's high-level of support is the highly skilled team of Internet Application Engineers that are available around the clock, 24 x 7 x 365.
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The management of complex internet applications requires in-depth experience and a vast array of skills and resources. Reliam’s Managed Services are all-inclusive with support requests acknowledged and often completed within 30 minutes of initial notification.
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When an application isn’t performing properly it can be extremely difficult to find the source of the problem. Diagnosing the issue can often account for the greatest amount of effort involved in fixing it. Reliam’s Internet Application Management methodology solves this problem. Internet Application Management (IAM) provides a complete picture of each application's performance and quickly targets issues and bottlenecks that can cause problems.
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Protecting data is a crucial component to the stability of a mission-critical application. Data loss can be disastrous to your business, especially when a large part of that business is conducted through your Internet application. Disaster recovery must be a fundamental consideration for Internet applications.
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Typical large-file delivery applications include video and audio delivery or software downloads. Edgecast's large-file platform is based on fast disk accesses, a massive throughput capability, and a patent-pending, global load balancing solution which seamlessly delivers large media to users throughout the world from 16 Points of Presence (POPs). This platform includes both live and on-demand delivery of Flash and Windows media and is a fast, reliable, and cost effective solution for all your progressive download (HTTP) and streaming needs.
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