Customized Internet Application Management

When an application isn’t performing properly it can be extremely difficult to find the source of the problem.  Diagnosing the issue can often account for the greatest amount of effort involved in fixing it.

Reliam’s Internet Application Management methodology solves this problem. Internet Application Management (IAM) provides a complete picture of each application's performance and quickly targets issues and bottlenecks that can cause problems.

Application Performance Management

• Reliam takes full responsibility for diagnosing and correcting operating system and application server performance issues.
  
• Reliam will diagnose and troubleshoot the customer's application. 
  
• Reliam can provide critical insight into application and database performance problems.
  
• Reliam will work to enhance the automation of application management.
  
• Reliam builds extensive application and configuration documentation that helps establish an in-depth understanding of each application.
  

Application-Level Debugging and Tuning

Reliam’s Internet Application Engineers utilize custom tools to profile and optimize the various tiers of all applications.  Reliam’s experience in working with numerous Internet application deployments means that many times potential performance problems are immediately identified. Reliam will also coordinate with each customer’s development team to implement the right tools to quickly debug and tune each application as necessary.

Custom Automation

Reliam also utilizes custom automation for a variety of complex solutions and can customize an automated solution for your application-specific requirements. Reliam’s custom automation can include the following:

• Managing Files and Filesystems
  
• Custom Performance Monitoring
  
• Application Performance Improvements
  
• Custom Service Monitoring
  
• Application Deployment and Maintenance
  

Processes and Procedures Documentation

Reliam is focused on utilizing best practices when it comes to managing complex internet applications. One of these practices is acquiring an in-depth understanding of each application and how it works. This allows the creation of detailed documentation including processes and procedures related to your specific requirements. This documentation then becomes the basis for managing and maintaining each application.